*UPDATED FOR NIAGARA RED ZONE RESTRICTIONS
Earlier today the Ontario government announced that the Niagara Region will be moved into the “Red Zone” of the provinces colour coded COVID-19 regulation system as of Monday, December 21st at 12:01am.
The move into the red zone places further restrictions on the use of gyms, only allowing us a maximum of 10 members in the building at any time.
Effective Monday, December 21st, members are encouraged to make an appointment for their workout times by either calling or by booking in person at the front desk.
To try to keep bookings as fair as possible to all members and to allow the most use of the facility throughout the day, bookings will be for 60 minutes in duration and be on the hour every hour. You may make a booking up to 24 hours in advance with the exception of tomorrow, Saturday, December 19th you may book during staff hours (10am to 3pm) for Monday, December 21st since there will be no staff on Sunday. It is important that you make every effort to show up for your appointment that you have made.
Unfortunately, because of these restrictions we can no longer allow unstaffed swipe access hours and our new temporary hours of operation going forward will be Monday to Friday 6am to 10pm and Saturday and Sundays 8am to 6pm.
We encourage members to change their workout times from time to time (if possible) away from the more popular times of 6am to 9am and 4pm to 6pm, to allow opportunities for other members to utilize these times as well.
For the remainder of the year, we will not be taking on any new members to better gauge how the time slots get used through the day and to try our best to ensure that current members will have enough opportunities for bookings throughout the day and the week. A waitlist will be started for new members and we will only begin to add new members if and when we have capacity to do so.
If you do not make an appointment but decide to try to walk in, priority is given to those members with an appointment and then is first come first served if there is still capacity until we have reached our limit of 10 for that hour.
We understand that this is an inconvenience to how we are all used to having access to the gym. The increased restrictions place an even further strain on the business as well and we do hope that everyone understands that we are doing our best to try to do our part in following the rules and regulations set out and still accommodate members to have access to the gym for workouts. We know how important the gym and your workouts are to you.
If for any reason you are uncomfortable with the situation, we continue to be as flexible as possible with you and your membership options, including placing your account on freeze during these difficult and uncertain times.
These changes are not forever. We will get through this and get back to our normal operations. But until then we all have to do our part to keep everyone safe and follow the recommended guidelines.
If you have any questions at all, don’t hesitate to reach out to us by email at firstname.lastname@example.org or by phone at 905-834-0550.
Please also be aware that this upcoming week is Christmas. We will be closed on Christmas Day and Boxing Day and have modified hours on Christmas Eve of 6am to 4pm.
Gino and Matt.
Mandatory Face Covering:
You must wear a face covering while entering/exiting, and moving throughout the building. It may be removed while actively engaging in an exercise.
Sanitize your hands with the provided sanitizer in the hallway.
All members must check in at the front desk, not only to ensure membership status, but also for contact tracing purposes if it were necessary.
Pick up personal sanitizer bottle from beside the front desk. Use it to spray and wipe everything you touch (machines, dumbbells, barbells, clips, plates, pins, handles, etc.) Drop it off on opposite table when leaving.
Change rooms, washrooms, and lockers are accessible, however we do encourage you to come prepared to workout if possible. Showers and saunas are off limits.
While You Are Here:
Maintain social distancing. Work out on the marked X’s if using that space (stretching areas, benches along dumbbell rack.) You may swap the benches around, but they must all be on an X.
Some machines are off limits, clearly marked with caution tape.
Water fountains are off limits.
If a particular set of cardio machines are all in use and there are others waiting, please limit your time to 30 minutes.
No partner workouts, sharing machines or equipment (unless you live together), super sets, or just tying up multiple machines at a time.
If you are spotting someone, you must both wear a mask (unless you are already working out together because you live together.)
If you don’t want to come back just yet:
We understand that some people will be cautious and want to wait and see how things play out before coming back regularly, and that’s perfectly fine! Better safe than sorry! If you would like us to put your account on hold, we can do that. Just come in, give us a call or text, or write us an email, and we will freeze your account until either you are comfortable to come back, or restrictions have been lifted, whichever comes first.